Last Updated: May 19, 2020
- Information We Collect and Receive. We collect information about you from various sources and methods, including through the use of the following:
2.1 Information You Provide to Us. We collect Personal Information or Personal Data that you provide directly to us. “Personal Information” or “Personal Data” is any information that can be used to identify, either directly or indirectly, a natural person, such as name, email address, phone number, billing information, physical address, information you input in open text fields, and content information that you choose to upload to the Services. Personal Information is also information that we can link with other information to identify you.
2.2 Information We Automatically Collect. We receive and store certain types of information automatically, such as whenever you interact with the Services. This information helps us address customer support issues, improve the performance of the Services, provide you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access. Information collected automatically includes:
- Usage Data: We collect data about how users interact with our Services. This includes data such as device information, access dates and times, pages viewed, website crashes and other system activity, type of browser, and third-party sites or services used before interacting with our services. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers.
- Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software, and unique device identifiers, advertising identifiers, and serial numbers
- Transaction information: We collect transaction information related to the use of our Services, including the type of services requested or provided, date and time the service was provided, amount charged, and payment method.
- Content Information: We collect content you submit on our Services such as videos, files, links, messages and the metadata that is provided with the content.
Below we explain the different types of cookies that may be used on the Services.
- Necessary Cookies. These cookies (including local storage and similar technologies) are essential to enable your use of the Services, such as assisting with your account login, so we can show you the appropriate experience and features such as your account information, transaction history, and to edit your account settings. They may also provide authentication, and site security.
- Preference Cookies. We use these cookies to remember your settings and preferences, and to improve your experience on our Services.
- Session Cookies. These types of cookies are stored only temporarily during a browsing session and are deleted from your device when you close the browser. We use session cookies to support the functionality of the website and to understand your use of the website—that is, which pages you visit, which links you use and how long you stay on each page.
- Analytics Cookies. These cookies help collect information about your use of the website and enable us to improve the way it works. These cookies give us aggregated information that we use to monitor site performance, count page visits, spot technical errors, see how users reach the website, and measure the effectiveness of marketing (including emails).
- Unclassified Cookies. Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
In addition to cookies, we may use other similar technologies, like web beacons to track users of the Services. Web beacons, or “clear gifs,” are tiny graphics with a unique identifier, similar in function to cookies. They are used to track the online movements of web users.
2.3 Information We Receive. We may receive information about you from other users, from third party services, from our related companies, and from our business and channel partners.
- How We Use Your Information. We use the information we collect, including Personal Data, to:
- provide the information, products and services you request;
- provide you, if you are a customer, with effective customer service;
- provide you with a personalized experience when you use our website;
- contact you with information and notices related to your use of our products and services, including our website;
- invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
- better understand your needs and interests;
- improve our products and services and develop new products and services;
- improve our marketing and promotional efforts;
- improve the content, functionality and usability of the website;
- evaluate your interest in employment and contact you regarding possible employment with us;
- help you, if you are a VidLoft employee, perform your job functions and to manage our workforce;
- enforce our Terms of Service;
- use for any other purpose for which we provide notice at the time of collection.
- provide services that are subject to terms you have accepted, such as enforcing our licenses, agreements, and terms of service, which may include reasonable monitoring to detect and prevent misuse or fraud and to keep our games fair for all users; and
- comply with legal obligations.
- How We Share and Disclose Information.
4.2 Sharing with Vendors. We may share information with our third-party service providers that perform services on our behalf, such as web-hosting companies, mailing vendors, analytics providers, and information technology providers. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
- Data Processing. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries and territories, which may have different privacy laws from your country of residence.
- Change of Control. We also reserve the right to transfer information about you to a successor organization if, we transfer the ownership or operation of one of our websites to another organization or if we merge with another organization. If such a transfer occurs, we will use reasonable efforts to direct the transferee to use Personal Information you have provided to us in a manner consistent with this policy. Following such a sale or transfer, you may contact the entity to which we transferred your Personal Information with any inquiries concerning the processing of that information.
- Security. We take security seriously and has implemented administrative, physical, and technological measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration and destruction. If you wish to report a security concern or if you have a question around security, please submit your inquiry to us as indicated in the “Contact Us” section below.
- Access and Your Choices.
8.1 Your Choices. We strive to provide you with choices regarding the Personal Information you provide to us. If we make it available to you, you may review and change your Personal Information by logging into the Website and visiting your account set up page. Subject to certain local laws, you may also send us an e-mail to the email address provided in the “Contact Us” section below to request access to, correct or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you would like to discuss or exercise the rights you may have, you may notify us as indicated in the “Contact Us” section below.
8.2 Information Collected Automatically. As it relates to the “Information We Automatically Collect” section above, in some browsers, you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust. You can also opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (http://optout.aboutads.info/). You may also opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on NAI’s Application.
8.3 Marketing Communications. If you no longer want to receive marketing-related emails from us, you may opt out of receiving such emails by clicking the “unsubscribe” link at the bottom of any marketing emails you receive from us. If you are having difficulty unsubscribing from our marketing emails using the above method, please contact us as indicated in the “Contact Us” section below.
8.4 Cookies. If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the services, since it will no longer be personalized to you. It may also stop you from saving customized settings, such as login information.
8.5 Third Party Links. If you access any links to third party websites available to you via the Services that are provided by third parties (including, without limitation, any social media tools, plugins, or widgets), you will be subject to such the policies of those third parties. We do not control third parties’ collection or use of your information (including information related to interest-based advertising), and we are, therefore, not responsible for the content or privacy practices of third parties (or of any websites or applications provided by third parties).
- Do Not Track. While some internet browsers offer a “do not track” or “DNT” option that lets you tell websites that you do not want to have your online activities tracked, these features are not yet uniform and there is no common standard that has been adopted by industry groups, technology companies or regulators. Therefore, we do not currently commit to responding to browsers’ DNT signals with respect to our websites.
- Personal Information Retention. We will retain information required to comply with privacy requests, manage active accounts, as required by law, in order to resolve disputes or enforce our agreements. We may also retain copies of your information for disaster recovery purposes.
- Links to Third Party Websites. We may make available certain products or services to you through the Services (including via links to third party tools). When you click on a link to a third-party website from our website, your activity and use on the linked website is governed by that website’s policies, not by those of VidLoft. We do not control or monitor such websites or their content. We encourage you to visit their websites and review their privacy and user policies.
- Children’s Privacy. The Services are directed to individuals at the age of thirteen (13) or older. We do not knowingly accept or solicit Personal Information from a user known to be under the age of thirteen (13). If we become aware of individuals who have provided us with Personal Information and are under the age of thirteen (13), we will take steps to deactivate the account and delete the Personal Information. If you become aware of information from individuals under the age of 18 which has been provided to us, please contact us as indicated in “Contact Us” section below.